Support and updates

A NEW TMI Passsive Suite is now available. Contact TMI for support on converting to this new application. Do not attempt to convert to this new application without consulting TMI first.

New Install Only

Download: TMI Passive Suite v1.0.1 - Full Install (06/07/06)
Instructions: TMI Passive Suite Instructions

Updates

Download: Passive Uploader v1.0.6 (06/08/06) - This is an update for users of Passive Suite 1.0.0 and 1.0.1
Instructions: Go to Control Panel, Add/Remove Programs, and remove the old TMI Passive Uploader before installing this update.

G4Echo Software Suite

YOU MUST INSTALL ALL 4 COMPONENTS

You must have Windows XP Service Pack 2 to use this software

DATABASE

Version 4.1.15 Update

1) Click the download link below.

2) Run from this location or save to file and run later.

3) You must run this update on the PC that contains your database.

DOWNLOAD: G4Echo DB 4.1.15                                        Posted 09-15-05

G4Echo

Version 5.1.13 Update

1) Click the download link below.

2) Run from this location or save to file and run later.

3) You must run this update on all PCs that contains G4Echo.

DOWNLOAD: G4Echo5.1.13                                                   Posted 09-15-05

BlueADL

Version 6.0.8 Install

ALL VERSIONS

1) Go to ADD/REMOVE SOFTWARE on Microsoft CONTROL PANEL.

2) Uninstall any previous version of BLUEADL

If Your BlueADL Version is 5 or Lower (LOOK IN ABOUT BLUEADL)

3) Uninstall WIDCOMM BLUETOOTH SOFTWARE

4) Click the download link below.

5) Run from this location or save to file and run later.

6) Right click on your my computer icon and select properties.

7) Go to the hardware tab and select Device Manager.

8) Go to USB devices and right click on TMI USB Bluetooth device and select

      update driver.

9) Choose the new driver from C:/BlueADL 608 Update.

10) The Driver name is tmibth.inf

If Your BlueADL Version is 6 or Higher (LOOK IN ABOUT BLUEADL)

3) Click the download link below.

4) Run from this location or save to file and run later.

DOWNLOAD: BlueADL6.0.8                                                Posted 09-15-05

G4EchoSuite

Patch

Version 5.1.3.1

1) INSTALL ALL VERSIONS ABOVE before using this patch!!

2) You must run this update on the PC that contains your database.

3) Click the download link below.

4) Run from this location or save to file and run later.

DOWNLOAD: G4EchoSuite_Patch5.1.3.1                               Posted 02-24-06

COMMON SOFTWARE PROBLEMS

Description

Database Copy and Transport Utility

This file allows you to detach your database and copy it. It also gives you the ability to re-attach it on another machine. This utility is useful for quick backups, data relocation, or PC replacements. READ THE DIRECTIONS CAREFULLY! They are enclosed in the zip file.

DOWNLOAD: Database Copy.zip

When using G4Echo on a network, I get an error message when trying to query reports.

On some network installations, one of the network data control files does not register upon installation. This file can be used to correct the problem. You must run this file on every pc on your network that is using G4Echo Report writer.

Steps:

1) Click Hyperlink.

2) Run from this location or save to file and run later.

DOWNLOAD: Register TMI Bus                                                 Posted 10-14-04

The pushpins on the map are all mixed up.

This utility will reset your pushpins to the default settings. YOU MUST RUN THIS UTILITY ON THE PC THAT HOUSES YOUR DATABASE. It assumes that you accepted the defaults for login, password, and server location when installing the database.

Steps:

1) Click Hyperlink.

2) Run from this location or save to file and run later.

DOWNLOAD: Reset Push Pins                                                     Posted 10-14-04

I get a timeout expired message or other error message when trying to query reports on certain drivers.

This utility will filter any errors caused by erroneous data downloaded by the system, such as impossible time and date coordinates generated by a vehicle unit while it was looking for satellite.

Steps:

1) Click Hyperlink.

2) Run from this location or save to file and run later.

DOWNLOAD: Clean GPS Recs                                                     Posted 10-14-04

G4Echo™ Automatic Download System

Problem

Description

Download

My Vehicle Battery Dies

This PDF file gives an explanation of power consumption of all TMI Products.

power usage.pdf

What do the lights do on the front of the vehicle unit.

LED Explanation

This PDF file gives an explanation of the led indicator lights on the front of the G4Echo for troubleshooting purposes.

LED Explanation.pdf